Shopping Cart

(0 item)

Your cart is empty
Thales Cogent Palm Scanner CS500q

Thales Cogent Palm Scanner CS500q

(No reviews yet) Write a Review
5.00 KGS
Calculated at Checkout

The Thales Cogent Palm Scanner CS500q is the new Palm livescanner. Offering a superior fast acquisition speed and USB 3.0 technology.

The Thales Cogent Palm Scanner CS500q is the livescanner for Law Enforcement applications. Offering superior image quality and matchless acquisition speed the Cogent Palm Scanner CS500q acquires not only 10-prints, rolls and half-palms but also all types of supplemental prints as per fbi standards: thenar (ball of palm), full finger (distal, medial and proximal) and fingertip impressions.

PLEASE NOTE: This scanner does not ship with LiveScan software.

FBI APP. F Certified and APP.P Compliant

It comes with four different models in order to address all the applications where FBI IAFIS IQS Appendix F certified palm, 10 prints and rolled acquisition is requested.

Having a resolution of 500 dpi and an active window of 5” x 5” the Thales Cogent Palm Scanner CS500q allows for an acquisition speed of up to 8 fps in full frame mode and up to 25 fps for rolled prints.

An easy-to-integrate and features rich SDK for all common platforms reduces integration time to a minimum thus making the Thales Cogent Palm Scanner CS500q the perfect choice for system integrators and solution providers.

Acquires Supplemental Prints: Rolled Thenar, Full Finger and Fingertips

Well studied ergonomics and a full color LCD touchscreen (optional) help to enhance workflow efficiency while reducing the need for skilled operators.

User-Friendly Ergonomics

The Thales Cogent Palm Scanner CS500q is designed with a small footprint, it can be used in a desktop setting or integrated into other systems like kiosks.

Multiscan SDK Features
  • CORRECT POSITION AND SLAP COMPLETENESS CHECK: checks for correct finger and palm placing; checks for incomplete slaps or palm.
  • ELIMINATION OF LATENT PRINT: originating from recent scans.
  • HALO ELIMINATION: elimination of halo due to moist fingerprints during acquisition.
  • ROLLED FINGERPRINT CAPTURING: displays in realtime, self-adaptive to rolling speed and directions, automatic stop detection.
  • SEGMENTATION: automatic segmentation of four-slap and two thumbs fingerprint images in single flat images.
  • AUTOMATIC ACQUISITION START AND STOP: sensing of finger placement and automatic acquisition of the image with the highest quality.
  • SLIDING DETECTION FOR FLAT PRINTS: detects deformations of fingerprints due to sliding during acquisition.


Tech Specs
Active Scanning Window 4-slaps and half-palms up to 5” x 5”
Rolled thenar up to 4.5” x 3”
Flat Fingertips up to 3,2" x 3,0"
Rolled fingertips up to 1,6” x 1,6”
Image Resolution: 500 dpi - 256 gray
Interface USB 3.0
Image Quality and Formats FBI IAFIS IQS Appendix F certified and Appendix P compliant
ANSI/NIST-ITL 1-2007/2011, ISO/IEC FCD 19794-4
ANSI/NIST-ITL 1-2000, ANSI/NIST-ITL 1-2000 Interpol Implementation
Temperature Storage: from -20°C to + 60°C / Operating: from 0°C to +50°C
Humidity From 10% to 90% (non-condensing)
Dimensions 227 x 310 x 187 mm
Weight 4,7 Kg
Supported Operating Systems Microsoft Windows up to Win10 in 32-bit and 64-bit conguration Linux Ubuntu 14.04 in 32-bit and 64-bit conguration - Android 4.4
IP Rating IP54
Certifications CE, FCC, RoHS
Power Supply Input 100-240 Vac, 50 ÷ 60 Hz. Output 5Vdc, 10 W max.
Options Prism Heater
3.2 LCD full color touchscreen
DactyMatch SW
Silicon Membrane
Write a Review
This product hasn't received any reviews yet. Be the first to review this product!


Subject to stock availability, for UK shipments we use a next day courier service to mainland UK, and a 48-hour service to Ireland. Other destination in Europe are 3-5 days. The daily cut-off for dispatching goods is 11am daily.  Delivery cannot be guaranteed.

We can ship to virtually any address in the world but there are Export License restrictions on some products, and some products cannot be shipped to certain international destinations. Battery shipment is also restricted by airline regulations. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


We aim to accurately reflect the stock position of our warehouse, but we cannot guarantee accuracy due to multiple shipment channels. 

If we experience a stock shortage, then we will aim to give to an estimated date of dispatch, and confirm more formally once the manufacturer shipment has occurred. You mat cancel your order during this process.

Returns Policy

Our 1st inspection policy permits you to return new, unopened and unused items within 7 days of delivery for a full refund. Some items are excluded from this offer as they are consumables (e.g. UareU 4500 readers)

For the first 30 days, DelaneyBiometrics will replace or repair items under warranty at our sole discretion. Thereafter or if the issue requires a manufacturer inspection, goods will need to be returned to the manufacturer for inspection. This typically takes 4 weeks.

In the event of a refund, you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Important Notes

DelaneyBiometrics is a B2B wholesaler only, and as such all transactions are excluded from consumer legislation.

Related Products

Customer Service AvailableMon - Fri 09:00 - 17:00 GMT

Give us a call: (+44)1342-810-810, or contact us via form below